Lion Taming - Working successfully with leaders, bosses, and other tough customers

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Bring Out The Lion Tamer In You
Test Your Lion Taming Skills   ·   Ask the Author   ·   Author Q&A

Test Your Lion Taming Skills

  1. Why Do Lions in the Workplace Seek Each Other Out?

    Lions seek each other out, even if they have to go outside of their organizations to do so, sometimes it looks like they are doing it just to act aggressively with other lions. Why do the lions in the workplace do this?

    1. To find other lions, be with their own kind
    2. To know where they stand as a lion
    3. To show others that they belong among the lions
    4. To establish their dominance in social rank

    Click here for the answer.

  2. Stand Your Ground or Get Out of the Cage?

    Two businesses with complementary expertise, skills, and resources agreed to work together on a project. One company has the dominant role of launching the project, and the other would bring it to completion. The executive with the "lion's share" of the project began to allege problems in the relationship-ones he suggested could stall the project. He threatens to break the contract and find another partner.

    What were his complaints? Communication, communication, communication:

    • Not being kept in the loop
    • Lack of communication between managers from each company
    • Late reports and updates on projects, costs, and completions

    You are the representative for the smaller company, you don't like his attitude but you don't want to lose the project.

    You have three choices:

    1. Do nothing and ignore him
    2. Back out of the project
    3. Strengthen communication, dialogue, and information flow.

    What would you do? Click here for the answer.

  3. Where Does The Boss Listen Best?

    True or False: The boss' desk is always the best place to talk to them?

    Click here for the answer.

  4. Four Pillars of Lion Taming: Rapport, Trust, Respect, and Confidence

    Correctly Match the Words and Definitions in the Workplace

    Rapport The Lion Sees Something You Have That They Need
    Trust The Lion Is Going to Let you Help Them
    Respect The Lion Is Not Afraid that you will hurt them
    Confidence The Lion is Listening

    Click here for the answer.

  5. "Cutting Edge" versus "Staying Power"

    A publicly traded technology company achieved success during the 1990s as "the cutting-edge company that keeps its customers out front." The CEO led the company successful growth by showcasing a deep workbench of engineers and technology wizards who kept customers ahead of their competition. But economic pressures and the "dot bomb" were slowing the company's growth.

    You are part of the executive team that is called in to meet with the CEO on how to "refocus our growth." The team's advice is to narrow the range of technology solutions and products the company will offer. The new image needs to be "our customers have staying power in tough times." The CFO explained that Wall Street recommended an immediate downsizing of the company, closing more than half the sales offices, and to deepen specialized niches before creating any more new products. The president roared at every idea, lashing out, threatening to "begin the downsizing right here!"

    Your immediate response should be to:

    1. Do nothing
    2. Roar back at him
    3. Go around his back and prove he was wrong.

    Click here for the answer.

Ask the Author

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Photo CreditsEmail: Katz@LionTaming.com
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